Blackwood Privacy Commitment

Data We Gather

Blackwood gathers and manages various personal information types, including:

How Blackwood Uses Your Data

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • Managing your car rental bookings and agreements efficiently is a priority for us. We verify identities to confirm that all rental criteria are met. Our team oversees the vehicle collection and return processes, ensuring a smooth experience. Additionally, we handle payment processing along with managing deposits and any applicable charges.
• Customer Communication (Legitimate Interest and Contract Fulfillment):
  • Sending booking confirmations and essential rental details. Addressing your questions and offering customer support. Informing you about updates to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement Through Legitimate Interests:
  • Assessing website interactions to refine user experience and optimize functionality. Conducting research to improve our vehicle offerings and overall services.
• Compliance with Legal Standards:
  • Adhering to legal and regulatory obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information With Others

• Third-Party Service Collaborations: We collaborate with third-party companies like payment processors, IT support, and maintenance services to deliver our offerings. These partners are required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection Measures

At Blackwood, we take the protection of your personal information seriously. We utilize a combination of encryption, access controls, secure servers, and routine security evaluations to guard against unauthorized access, modifications, disclosure, or destruction. While we strive for the highest security standards, please be aware that no method of transmission or electronic storage is entirely without risk.

Data Storage Policy

At Blackwood, we retain your personal information only for the duration needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, and reporting obligations. Retention timelines differ based on the specific type of information and its processing context.

Your Rights Explained

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information from us.

Contact us to exercise your rights outlined above.

Cookies and Data Tracking

At Blackwood, we utilize cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content to your preferences. You can adjust your cookie settings at any time through your browser options to control your online experience.

Policy Changes

Blackwood may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our privacy practices.

Contact Blackwood Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out: